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Access Services | Share-It | Auto-Graphics webpage issue

Auto-Graphics webpage issue

Nina Mentzel, February 22, 2018

We have received word that libraries with Norton anti-virus have been receiving a warning saying that A-G website (Share-It) is blocked as a dangerous site. This may affect the library or your library patrons if you have Norton as your anti-virus and using the Chrome add-on.

This is the warning you will receive.

Norton web error page with text Dangerous Web Page Blocked

Norton has been contacted and has stated that this is caused by a recent update involving their CHROME add-on extension toolbar. Norton’s recommendation is to disable the toolbar. Norton anti-virus will continue to work and your device is still safe. The add-on extension does NOT allow an exception to be added with this update.

To disable the extension please do the following:

  • Go to Chrome://extensions OR
  • Click on the 3 dots in the upper right corner of Chrome > more tools > extensions.

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