FOR LIBRARIANS: Calendar/ Training

APRIL 2008 2007
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April 14 - May 30:
 Info-Age Etiquette
by Linda Tyler Rollins

Dates: April 14 – May 30

Course Description:
Etiquette is not rocket science. It’s much more important. The focus of this course is on Corporate Etiquette…the Rules of Engagement in the Library! It embraces a “Fake It ‘Til You Make It” approach. In its simplest form, faking it means pretending to have a behavior or skill until the desired behavior becomes a habit. It is practice, pure and simple.

Students completing this course will be able to:
  • Understand the evolution of etiquette
  • Determine the appropriate dress for the workplace that will be professional and bring you credibility
  • Make you relax and stay focused on your job at hand
  • Utilize the basic communication “tools” correctly and effectively
  • Utilize correct etiquette when attending business social events
  • Handle cleanliness issues in the break room
  • Utilize electronic devices while still considering etiquette practices
  • Deal with different cultural, ethnic, or physical perspective of your patrons
Credit/Certification:
This is a Web-based course approved for certification under the Western Council of State Libraries. The instructor will not meet with the class in person.

This course is worth 3 contact hours. Certificates are available from the University of North Texas. Students must complete all tests and the course evaluation. At the end of the course, students will have the option to print a certificate. The University of North Texas will not mail certificates.

Registration is now closed.

Course Structure:
The course is a web-based course designed to take about 1 1/2 hours to complete. It contains multimedia elements, external links, pre- and post-tests, and course evaluation modules.

A LE@D course developed by the University of North Texas and provided by the South Dakota State Library with funds from the Library Services and Technology Act through the Institute for Museums and Library Services.

Course Moderator:
Colleen Kirby, Continuing Education Coordinator
South Dakota State Library
800 Governors Drive
Pierre, SD 57501
1-605-773-3131 or toll free 1-800-423-6665 (SD only)
Colleen.Kirby@state.sd.us