Technical Help

1. Go to library.sd.gov
2. Click on "Electronic Resources" tab on the top banner OR click on the databases icon further down the page
3. Search for database by name or category. Electronic Resources/Databases are listed alphabetically

Items to Note:

• If your library accesses databases via South Dakota Share-It OR the via the SD State Library website library.sd.gov, access is click-and-go via IP authentication
• If your library/patrons access databases via links on your library web page copied from the SD State Library website, ensure the linkable URL's are accurate. Access is click-and-go via IP authentication
• If your library/patrons access databases via links on your library web page using your own authentication such as EZproxy, access is through your library system

Special Access Requirements: AncestryLibrary is accessible INSIDE libraries only.

1. Go to library.sd.gov
2. Click on "Electronic Resources" tab on the top banner OR click on the databases icon further down the page
3. Search for database by name or category. Electronic Resources/Databases are listed alphabetically

Items to Note:

• If patron IP address is not recognized as being within South Dakota, a pop-up screen will be displayed showing "Allow this application to use your location?"
• If patrons select Allow (recommended), and the browser determines they are within South Dakota, access should be click-and-go
• If patrons select Allow, and the browser determines they are not within South Dakota, they will be directed to the SHARE-IT log in screen
• If patrons select Deny, they will be sent to the SHARE-IT log in screen

Select your library from the dropdown list, enter your barcode and password on the SHARE-IT log in screen as you have in the past.

• If you have your own personal State Library eCard, select the South Dakota State Library from the CHOOSE YOUR LIBRARY HERE dropdown, enter eCard barcode and PASSWORD IN ALL CAPS.
• If your library does not participate in South Dakota Share-it, select South Dakota State Library (SDSIL) from the CHOOSE YOUR LIBRARY HERE dropdown. Then enter your local library's eCard barcode and PASSWORD IN ALL CAPS. *If you do not have the library's eCard information, please contact your local library.
• For some libraries that are participating in South Dakota Share-it, select your local library from the CHOOSE YOUR LIBRARY HERE dropdown, enter barcode (username) and password that you use to check out materials. *You may need to contact your library for the barcode/password.
• For other libraries that are participating in South Dakota Share-it, log in using your local library's eCard barcode and password. At the log in window, select your local library from the CHOOSE YOUR LIBRARY HERE dropdown, then enter the library's eCard barcode and PASSWORD IN ALL CAPS. *If you do not have your local library's eCard, please contact your local library.

Select your library from the dropdown list, enter your barcode and password on the SHARE-IT log in screen as you have in the past.

Patron authentication for electronic resources licensed through the South Dakota State Library is provided through South Dakota Share-It.

*Authentication is the process which matches user logins to the information within an authentication server. If the logins match, the user is granted access to the electronic resources.

• If your library/patrons access electronic resources via South Dakota Share-It OR the SDSL web page — access will be by ip authentication, click and go
• If your library/patrons access electronic resources via links on your library web page copied from the SDSL web page – you will need to make sure you use the links on spreadsheet in the top box — access will be by ip authentication, click and go
• If your library/patrons access electronic resources via links on your library web page using your own authentication (i.e. EZproxy) — access will be through your library system

Register your library's static, public/external IP addresses to create local access to databases licensed statewide by the SD State Library.

These websites will reflect back to your PC the IP address of that PC at that moment:

• What is my IP Address
• What is my IP

However, these websites cannot tell whether the public/external IP addresses are static (unchanging) IP addresses or are part of an static IP address range that is used only by equipment in your library or on your campus. Your ISP will know that.

• Accessing Electronic Resources/Databases - Handout
• Database Quick Guide Postcard sized handout updated
• SDSL Database URLs for your library website

Here is a list of things to try if you are having trouble accessing the SDSL databases.

• Try using a different internet browser
• Clear your internet browser's cache (history), close out of the browser, reopen the browser, then try to access the database
• Are you using the correct link?

Here are some questions you may be asked about access issues:

• Is there a specific SDSL database that you are unable to access?
• Can you access any of the SDSL databases?
• Are you attempting to access a SDSL database within a library/school or outside the building?
• Are you attempting to access a SDSL database within the state of South Dakota or out of state?
• What website are you visiting to access the database and what URL link are you clicking on?
• Did your library/school recently install a new computer system with a new IP address?